Salesforce for Education

Education Cloud is built on the Education Data Architecture (EDA), a data model purpose-built for higher education. It replaces generic Account/Contact structures with education-specific objects like Academic Programs, Course Offerings, and Program Enrolments, giving institutions a connected view of the student lifecycle without custom workarounds.

No. Salesforce complements your SIS rather than replacing it. Education Cloud handles the relationship and engagement layer - recruitment, admissions, advising, alumni - while your SIS remains the system of record for academic transcripts, grading, and course scheduling. We integrate the two so data flows seamlessly between them.

A phased rollout usually starts with one functional area (e.g. recruitment or advising) and takes 10 to 16 weeks for the first phase. Subsequent phases layer on additional capabilities. This approach reduces risk and lets each team adopt the platform before adding complexity.

Yes. We handle data extraction, cleansing, mapping, and loading as part of every implementation. Whether you are migrating from a legacy CRM, a collection of spreadsheets, or a combination of disconnected systems, we ensure your historical data is preserved and properly structured in Education Cloud.

We use agentic AI coding assistants throughout the development lifecycle - from scaffolding LWC components and writing Apex test classes to generating documentation and reviewing code for security vulnerabilities. This compresses timelines significantly without compromising quality, because every AI-generated output is reviewed and validated by an architect before it ships.

Most accredited Australian higher education institutions and TAFEs qualify for Salesforce's education pricing. The specific discount depends on your institution type and size. We help navigate the licensing conversation with Salesforce to ensure you get the best available pricing.